TERMS AND CONDITIONS


ONLINE PRIVACY POLICY AGREEMENT

National Product Sales, Inc., (The NPS Store), is committed to keeping any and all personal information collected of those individuals that visit our website and make use of our online facilities and services accurate, confidential, secure and private. Our privacy policy has been designed and created to ensure those affiliated with of our commitment and realization of our obligation not only to meet but to exceed most existing privacy standards.

THEREFORE, this Privacy Policy Agreement shall apply to National Product Sales, Inc., and thus it shall govern any and all data collection and usage thereof. Through the use of www.npsstore.com you are herein consenting to the following data procedures expressed withing this agreement.

Collection of Information

This website collects various types of information, such as:

  • Voluntarily provided information which may include your name, address, email address, billing and/or credit card information etc., which may be used when you purchase products and/or services and to deliver the services you have requested.
  • Information automatically collected when visiting our website, which may include cookies, third party tracking technologies and server logs.

Please rest assured that this site shall only collect personal information that you knowingly and willingly provide by way of surveys, completed membership forms, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested and any additional uses specifically provided on this site.

It is even possible that we may gather information about your computer hardware and/or software. Such collected information may include, but may not be limited to, your IP address, browser type, domain name, access time and various website addresses. The gathering and use of this information maybe utilized for maintaining the quality of service we provide, as well as providing overall general statistics related to the use of our website and others.

It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent as a means to better understand the way in which other websites garner, make use of and share information collected.

Use of Information Collected

National Product Sales, Inc. may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information meant to inform you of other possible products and/or services that may be available to you from www.npsstore.com. National Product Sales, Inc. may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or possible new services that are offered or may be offered.

National Product Sales, Inc. does not now, nor will it in the future, sell, rent or lease any or its customer lists and/or names to any third parties.

National Product Sales, Inc. may deem it necessary to follow websites and/or pages that their users may frequent in an effort to gleam what types of services and/or products may be the most popular to customers or the general public.

National Product Sales, Inc. may disclose your personal information, without prior notice to you, only if required to do so pursuant to applicable laws and/or in a good faith belief that such action is deemed necessary or required to:

  • Conform to decrees, laws and/or statutes or in an effort to comply with any process which may be served upon National Product Sales, Inc. and/or its website;
  • Safeguard and/or preserve all the rights and/or property of National Product Sales, Inc.; and
  • Perform under demanding conditions in an effort to safeguard the personal safety of users of www.npsstore.com and/or the general public.
Children Under Age of 13

National Product Sales, Inc. does not knowingly collect personal identifiable information from children under the age of thirteen (13) without verifiable parental consent. If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system's database. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.

Unsubscribe or Opt-Out

All users and/or visitors to our website have the option to discontinue receiving communication from us and/or reserve the right to discontinue receiving communications by way of email or newsletters. To discontinue or unsubscribe to our website please send an email that you wish to unsubscribe to customerservice@npsstore.com. If you wish to unsubscribe or opt-out from any third party websites, you must go to that specific website to unsubscribe and/or opt-out.

Links to Other Web Sites

Our website does contain links to affiliate and other websites. National Product Sales, Inc. does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of each and every website that collects personally identifiable information. The aforementioned Privacy Policy Agreement applies only and solely to the information collected by our website.

Security

National Product Sales, Inc. shall endeavor and shall take every precaution to maintain adequate physical, procedural and technical security with respect to its offices and information storage facilities so as to prevent any loss, misuse, unauthorized access, disclosure or modification of the user's personal information under our control.

The company also uses Secure Socket Layer (SSL) for authentication and private communications in an effort to build user's trust and confidence in the internet and website use by providing simple and secure access and communication of credit card and personal information.

Changes to Privacy Policy Agreement

National Product Sales, Inc. reserves the right to update and/or change the terms of our privacy policy, and as such we will post those changes to our website homepage at www.npsstore.com, so that our users and/or visitors are always aware of the type of information we collect, how it will be used, and under what circumstances, if any, we may disclose such information. If at any point in time National Product Sales, Inc. decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether or not to permit the use of their information in this separate manner.

Acceptance of Terms

Through the use of this website, you are hereby accepting the terms and conditions stipulated within the aforementioned Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you are in agreement and acceptance of such changes.

How to Contact Us

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address.

Email: customersupport@npsstore.com
Telephone Number: 1-888-828-9677
Mailing Address:
The NPS Store
431 N Wright Brothers Dr.
Salt Lake City, Utah 84116

02/14/2014

RETURN POLICY

If the item you purchased was misrepresented by us or damaged in shipping, you can obtain a full refund. To get a full refund, you must call or email us within 14 business days of receiving your item. Returns require our approval and return authorization and must be returned to us before we can issue your refund. Please note: we record serial numbers to discourage fraud.

If you changed your mind and do not want your item, we can authorize you to return it for a refund equal to the cost of the item, not including shipping. We will not accept returns in cases when the condition of the item and/or retail packaging has been compromised, changed, modified or altered. The buyer is responsible for return shipping.

Local Pickups: Returned items that were picked up locally from our store will be charged a processing and restocking fee of 10% of the sales price if returned due to buyer remorse. No restocking fee will be charged for items when the condition is misrepresented by our website.

14 Days: No returns will be accepted beyond 14 business days of the item's delivery or pickup date.

Return Authorization: All returns require a proper return authorization by an NPS customer service agent.

Warranty

Before making your purchase please note that we are not an authorized dealer for any of the products we sell, therefore, we do not guarantee that the items sold will be covered by a manufacturer's warranty or support. If any of our products are found to be defective upon receipt, we will either replace it or offer a full refund. Please see Return Policy above.

02/14/2014

CUSTOMER PICKUP

We offer local pickup for our customers who want to save money and not pay for shipping. Pickups are at 431 N Wright Brothers Drive, Salt Lake City, Utah 84116. Please be aware that while you will not be paying for shipping costs, you will be paying a Utah State Sales Tax of 6.85%. Items must be picked up within 5 business days of when they are available (items are available for pickup the next day after purchase). If you would like to pickup your item(s) in person, then you must follow these steps below:

  • Select "Customer Pickup"
  • Visit our Will Call Counter between the hours of 10:00 am and 4:00 pm (Mountain Time), Monday through Friday.
  • All orders are processed daily at 6:00 am. Any order received after 6:00 am will not be available for local pickup until the next business day.
  • Provide our staff with your order number, a form of identification, and a signature for your item(s).
02/14/2014

SHIPPING POLICY

Turnaround

All orders will be shipped no later than the next business day. We ship Monday through Friday 7:30am to 4:00pm.

Carriers

We use the following carriers to deliver our orders:

  • USPS
  • UPS
  • DHL
Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information.

02/14/2014